Responsible gambling
At Lucky Hills Casino, we care about the well-being of our players. We understand that gaming should be a source of entertainment, but also acknowledge that it can sometimes become an issue for some individuals. That's why we're committed to providing responsible gaming tools and support to help you maintain control over your gaming experience.
Tools to Manage Your Gaming
We offer several features to help you manage your gaming habits:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
- Loss Limits: Establish limits based on a formula (Bets - Wins) to help track your losses and take control.
- Session Reminders: Use our time-tracking tools to monitor how long you've been gaming and take regular breaks.
- Self-Exclusion: Temporarily or permanently exclude yourself from playing, which will also apply across all brands under the same license.
Support for Problem Gamblers
We understand that problem gambling can affect anyone. If you're struggling with your gaming habits, please don't hesitate to reach out:
- Gambling Therapy Link: Visit our website for a link to access support services.
- Trained Support Team: Our customer support team is trained to handle problem gambling issues and provide guidance on responsible gaming practices.
Responsible Gaming Practices
We're committed to promoting responsible gaming across all aspects of our platform:
- Marketing Disabled for Self-Excluded Players: We respect your decision to self-exclude by disabling marketing communications.
- Support for Problem Gamblers: Our support team is trained to handle problem gambling issues and provide guidance on responsible gaming practices.
Your Safety First
Remember, at Lucky Hills Casino, we're committed to providing a safe and entertaining gaming environment. If you need assistance or have questions about our responsible gaming tools and features, please don't hesitate to contact us.